Privacy Policy
This policy explains how BrightBuddies Toys LLC, operating Bright Buddy Beds at brightbuddybeds.com, handles information when you browse our beds, create an account, contact us or place an order.
Information you provide.
We collect the contact and delivery details you enter, including your name, email address, telephone number, billing and shipping addresses, order selections and messages. If you create an account, we store the information needed to operate it. We do not ask for card numbers, expiration dates or security codes through our contact form.
Information from your visit.
The website and hosting services may receive your IP address, browser type, device information, pages requested and security logs. This information helps deliver pages, protect accounts and troubleshoot technical problems. The store uses session data to keep products in your bag and calculate shipping.
How we use information.
- To process orders, arrange delivery and manage returns.
- To answer questions and send service messages about your orders or account.
- To secure the website, detect abuse and maintain records required for business and legal purposes.
We do not sell personal information or use it for targeted advertising. We do not currently run marketing or analytics trackers. We share relevant details only with services needed to operate the store, deliver parcels, provide communications, comply with law or protect legitimate rights. Those services receive the details necessary for their work.
Cookies and your choices.
Essential cookies support login, security, your bag and checkout. WordPress may use login and preference cookies; WooCommerce uses cart/session cookies such as woocommerce_items_in_cart, woocommerce_cart_hash and wp_woocommerce_session_*. These are used when the relevant features are active.
We store your Accept or Decline choice in your browser’s local storage under bbb_cookie_choice. Both choices leave essential store functions available. No optional analytics or marketing scripts are currently installed. You can reopen your choice through Cookie Settings in the footer. Clearing browser storage removes the saved choice; blocking all cookies may prevent the bag or account from working.
Retention and protection.
We retain order and correspondence records as needed to provide service, resolve disputes and meet applicable accounting or legal obligations. Account data is kept while your account is active or otherwise needed for these purposes. We use HTTPS and access controls to protect information, though no internet system can promise absolute security.
Your requests.
Contact us to request access, correction or deletion of your personal information. We may need to verify your identity and retain records that law requires. Depending on where you live, additional privacy rights may apply. We do not discriminate against customers for making a privacy request. You can update account details through Your Account.
Children and external links.
This store is intended for adult pet owners and does not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us. External websites have their own privacy practices.
Changes and contact.
We will publish changes on this page when our practices change. For privacy questions, contact BrightBuddies Toys LLC at contact@brightbuddybeds.com or 0000000000, Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time.